A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Portsmouth units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Portsmouth, RI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Portsmouth roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Mold Remediation in Portsmouth isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Portsmouth, RI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Portsmouth, RI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Portsmouth property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Portsmouth call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Portsmouth started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Portsmouth line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Portsmouth crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Portsmouth units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Portsmouth, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial Portsmouth accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Portsmouth crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Portsmouth drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Portsmouth, RI means Portsmouth response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Portsmouth job done, and getting there again is on us, not you.
Our Portsmouth team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your Portsmouth address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Every Portsmouth job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Portsmouth work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Portsmouth dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Portsmouth job, not an add-on option.
Our Portsmouth on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Portsmouth insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Portsmouth team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Portsmouth tech confirms it's safe.
Commercial response is a regular part of our Portsmouth work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Portsmouth home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Portsmouth service, not an upsell.
Our Portsmouth guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Portsmouth crews cover that full radius.
Portsmouth is our home base, and our reach extends across Portsmouth, RI through a network of staged equipment and on-call technicians. If your address falls inside or near Portsmouth, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Portsmouth, Portsmouth, RICall now and speak with a real Portsmouth dispatcher, not a national call center.
Call +1-844-234-5373